Why aren't my emails to Air Mail being posted?

Below are some of the most common reasons why you may be unable to send messages to Air Mail Listserv.

Your NBAA Membership has expired.

Only current NBAA members are eligible to participate in Air Mail. Emailed posts and comments from non-members will be rejected automatically. To reinstate a lapsed membership, contact NBAA Membership Services at membership@nbaa.org or 202-783-9000.

Your email was repeatedly undeliverable and automatically removed from the group.

Undeliverable email addresses are automatically added to a suppression list. If your email was temporarily out of service, but has been restored, contact NBAA Membership Services at membership@nbaa.org or 202-783-9000.

The email address is incorrect.
Messages emailed to an incorrectly entered address – even if the spelling is only off by a letter – will not be delivered to the intended address.

You sent an attachment.
For security reasons, email-based attachments are not permitted. Emails with attachments will be rejected automatically. To share a document on Air Mail, use the web-based posting process.

You're not a member of the Air Mail group.
In order to post messages to an Air Mail group, you must be a member of that group. To join an Air Mail group, visit the group's page and use the "Join" button.

You're using an "alias."
This means that the email address listed on your outgoing mail is different from the email address that you used when you signed up with Air Mail.

Some internet service providers establish different outgoing and incoming email addresses for their users for internal routing purposes. Often these address changes add the words "mail" to your email address for outgoing messages. For instance, your incoming email address might be bcoleman@nbaa.com, but your outgoing email address might be bcoleman@mail.nbaa.com. Your internet service provider recognizes both addresses, but Air Mail does not. The bcoleman@nbaa.com is considered to be an alias of jsmith@nbaa.com.

If you are receiving Air Mail messages but can’t contribute, email NBAA at webmaster@nbaa.org to troubleshoot the issue.